You will find your most common questions and answers here. If you can't find what you're looking for, please contact us!

GENERAL QUESTIONS

Do you deliver every image you shoot?

A.No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions, and other images that may dilute the overall product delivery. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise in processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.

Do you touch up all the images in our image download?

A.Yes, we do. Every image we deliver is post-produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections.

Have you shot at my venue before?

A.We have shot at hundreds of venues, so there is a good chance that we have. However, if we have not, we will get to the venue early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. We also do extensive online research prior to your big day!

Which photographer will be shooting?

A.Typically both of us! If there will only be one of us we would let you know before hand. Both of us will be at your wedding!

Does your studio do headshots, individual portraits, family portraits, or newborn shoots?

A.Yes, we have experience in many fields of photography and we love to shoot anything!

Do you shoot Quinceaneras, Debutants, Bar/Bat Mitzvahs, or Corporate Events?

A.Yes. These are all considered ‘event photography.’ We have chosen to focus and excel at portrait photography such as individuals, families, couples, weddings, and event photography, and we would love to cover your celebration.

Do you shoot in JPEG, Small Raw, or Large Raw?

A.We shoot most of our images in Small Raw with certain situations where we move to Large Raw.

STYLE AND QUALITY QUESTIONS

What is your photography style?

A.The Pose With The Lyons Photography team is acclaimed for developing a unique style of photography that is deeply rooted in light and airy or dark and moody. We always as our clients what they would like to see! We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery. To see examples of our quality and style, please visit our Portfolio as well as our Blog.

Is there a style or quality difference among the photographers?

A.No. We take every measure to ensure consistent style and quality among us. We have developed the unique style you see in our work over the years. Each shoot is reviewed to ensure our quality and style are consistent. All mistakes, no matter how minor, are scrutinized by the team. We trust that the quality and style of photography you receive will be consistent. However, we do tailor our shooting style and techniques to our client's requests. For example, some clients may prefer a light and airy look while others may prefer dramatic lighting and shadows.

What Should I Wear?

A.What to wear for your photoshoot is one of the questions we get asked the most! How you dress for a photoshoot can have a huge impact on the images we create for you.

When creating a color palette for your pictures, you can use the list below for common colors to look great.

1. Denim & tan
2. Brown & maroon
3. Denim, yellow, crimson
4. Navy, tan, cream
5. Crimson, tan, denim
6. Red, grey, black
7. Navy and crimson
8. Pink and teal
9. Pink and white
10. Light blue, tan, white
11. Navy, yellow, white
12. Tan and white
13. Orange and teal
14. Light blue, tan, white
15. Blue, green, yellow

Make sure you color coordinate if your having a family or couples session and dress for the season!

WEDDING DAY QUESTIONS

How many hours do you suggest we set aside for wedding day photos?

A.We suggest a total of 4-8 hours if you want to capture every special occasion during your day! We will discuss the time frame further with each client and it will be based on their needs.

I have downtime between events on my wedding day. Will I be charged for that downtime?

A.For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.

What happens if we go over the contracted amount of time?

A.We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover, we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.

Why do we need to charge for additional coverage?

A.We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having us stay for additional hours. The shooters all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.

ENGAGEMENT SESSION QUESTIONS

When can we expect to see our photos from our engagement session?

A.Post-production for engagement sessions are completed 2-4 weeks after the date of the shoot. If you require the images to be completed prior to 2-4 weeks after the date of the shoot, a rush process fee will be charged.

When should we do our engagement session?

A.We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 10-12 weeks prior to the wedding date due to the time necessary to post produce each image and complete your product order(s).

Can we schedule our engagement session for the weekend?

A.Because most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. If you can only do your engagement session on a weekend, we can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled for that weekend, later on, we may have to reschedule your engagement session. We prefer to shoot on weekdays because locations are typically less crowded.

When and where can we view our engagement pictures?

A.Your engagement session images will be completed no more than 4 weeks after the date of the shoot. If you require the images to be completed prior to 4 weeks after the date of your shoot, a rush edit fee of $250.00 will be charged.

IMAGE DOWNLOAD QUESTIONS AND LEGAL QUESTIONS

What rights do I have to the digital prints?

A.You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Pose With The Lyons Photography. We do prefer that you tag us (if you can) in any posts that you may create.

Do you provide the RAW files from my session?

A.Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.

How many images do you deliver on the image download?

A.Each session has its own set number of digital images you will receive. Before booking, you can read what comes with your session!

What if I lose my images?

A.There is a $100 replacement charge for additional downloads after the event has been archived within a 6-month time frame. We strongly suggest you make at least one copy of the download when you receive it from us.

PAYMENT AND TAX QUESTIONS

How do I reserve you for my date?

A.All dates are reserved once we receive your signed contract and a retainer has been paid.

Is there an additional fee if we pay via credit card?

A.The simple answer is NO!

If we cancel our session, will we receive our retainer fee back?

A.Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.

If we change our session to a different date, will we be able to use our retainer fee towards a future date?

A.Generally no, but this is taken on a case by case basis and more times than not we are able to do that. The reason for canceling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.

Are there travel fees associated with my session?

A.The first 25 miles are FREE! After that an additional $0.55 will be charged per mile.

Why do you charge travel fees?

A.The primary purpose is to provide adequate compensation for us for the additional time spent on travel. For this reason, coupled with the costs of reimbursing the team for the actual costs of travel, these fees are unfortunately necessary.

If I pay for my prints in cash will we be able to avoid paying sales tax or receive a discount?

A.Unfortunately, collecting in cash does not exempt our photography from paying South Carolina sales tax on the amount of the print price when a physical product is delivered, whether that product is an album or any other physical product.