In the case of camera failure, inclement weather, or any other unforeseen incident that prevents Pose With The Lyons LLC from shooting on a scheduled date a new date will be scheduled or the client will be refunded their deposit, if applicable.
No refund of the retainer fee will be given under any circumstances if you fail to attend the activity on the day and at the time listed when the booking was made.
Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Pose With The Lyons LLC has a strict NO REFUNDS POLICY if your images have been sent to you. Once a transaction has been completed (i.e., the buyer selected and paid for the photo and then Pose With The Lyons LLC sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchased an incorrect photo, he/she must notify us before receiving the “incorrect” photograph.
Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, Pose With the Lyons LLC will send the correct photo to the buyer free of charge.
If you have any questions regarding this Policy please email email@example.com